If you would like to be able to view
your Council Tax or Non-Domestic Rates Accounts on-line,
please register.
The Test Valley Borough Council
"Citizens Account" is a new service offering citizens and
businesses the facility to access up to date account information
on-line, in a secure, convenient and accessible manner.
What is it ?
Citizens Account allows you to
access your Council Tax or Non-Domestic Rates accounts on-line. By
registering for this service you will be able to access more
information, for example
- How your Council Tax/NNDR is made up
- What discount, exemption, benefits and relief’s you may have
been granted
- The payments you have made, and the instalments that remain for
the year
How will it work
?
Once you have registered for the
Citizen’s Account, you will be able to view details for all of your
subscribed accounts on the internet at your convenience. If there
are any changes to your account , for example if you are sent a new
bill or if you have had a new discount applied, we will let you
know by email or SMS message, that a change has taken place.
Will I still receive a paper
bill ?
At the moment, if you register for
the Citizen’s Account, you will still be sent a paper bill. You
will be able to opt out of receiving your bill in paper format in
the future, making it fully electronic.
How secure are my account
details ?
The Citizen’s Account incorporates a
number of measures to ensure that viewing your account details is
secure and your personal data is protected. The measures
include
- Government standard authentication when you register for the
service;
- Password protected access to your account;
- Encrypted data transmission via a secure internet connection
when you log on to your account, to ensure that your details are
not accessible to any third party.
If you would like to register for
this ‘free’ service, please follow the
registration
process.