Business Rates Online Services

You can now manage your Business Rates account online. Using this service you will be able to:

  • set up a new or amend an existing direct debit
  • find the rateable value for any property in Test Valley
  • view your account details or change your contact details using the online key supplied on your latest bill

You can advise this office of your move in to or out of business premises in the Test Valley area by completing the relevant form below:

New Occupier form: This form is for occupiers of properties who do not already have a Non-Domestic Rates account with Test Valley Borough Council.

Moving within or out of the Test Valley area: This form is for ratepayers, landlords and property agents who already have a Non-Domestic Rates account with Test Valley Borough Council.

All other applications can be reported by:

Fair Processing Notice

The Council fulfils its duties under the Data Protection Act 1998 and will only use the information you provide for the purposes of administering Council Tax, Non Domestic Rates, Housing Benefit and Council Tax Support, fulfilment of its duty to protect public funds and other purposes the Council is required to fulfil by law .

This means that the Council may use the information held about you for the prevention and detection of fraud. This will include the sharing of information with bodies responsible for auditing or administering public funds. This may also include organisations employed by the Council to assist in the undertaking and fulfilment of its duties. For example, credit agencies and software suppliers who will assist in the review of exemptions and discounts which have been awarded for Council Tax.

Information held on the database may also be shared with other departments of the Council where allowed by law.

Your information will not be passed on to any other 3rd party or organisation for purposes other than those allowed by law.

If you are letting us know about a change of address, this information will be shared with other relevant Council services to ensure all our records are updated.

Please always have your Account or Claim Reference ready to quote if you contact the Council and if you have asked someone to contact us on your behalf, ensure that we have authorisation from you to discuss your account details with them.