Many noise problems can be dealt with by the Council in a similar manner to other nuisance problems. Under the Environmental Protection Act 1990, noise emitted from premises and noise from vehicles, machinery and equipment in the street are categories of nuisance problem that can be dealt with by the Council. Certain types of noise problems are not covered by any noise control legislation, for example road traffic, trains, aircraft and noise from military premises.
- Construction Sites Construction sites can cause nuisance to residents. If you have a problem then report it to the Council.
- How do I report a nuisance problem? First approach whoever is responsible for causing the problem. If for any reason you prefer the Council to deal with your complaint on your behalf, then please contact us.
- How are complaints handled? In most cases we will seek an informal resolution, however if this is not effective, we will take further steps to investigate.
- What is the law concerning Nuisance problems? Under certain circumstances the Council can stop many types of nuisance problems from continuing. These include neighbour noise such as loud music and barking dogs, smoke from bonfires, odour from industrial premises and excessively bright lights.
- Barking Dogs Barking dogs can cause a nuisance. Here are some simple steps to take to help prevent this.
- How do I contact the Council if a serious nuisance occurs outside of office hours? An officer from the Environmental Health team is on standby even when the Council Offices are closed to deal with the most serious and urgent nuisance problems.
- Intruder Alarms Noise made by the operation of audible burglar alarms is a common cause of complaint.
- Noisy Neighbours If you have a noise problem with your neighbours - report it to the Council.
- Taking private action for nuisance problems without the involvement of the Council The normal means of resolving nuisance problems is to complain to the Council. However, there is an alternative course of legal action which need not entail the appointment of expensive legal representatives.