Privacy Notice - Taxi and Private Hire

The Council will only process your information where is it lawful to do so.  The lawful basis for processing your information for your licence application and compliance with your licence  is on the basis that processing is that it is necessary for the performance of a task carried out in the public interest and in the exercise of official authority vested in the Council.

The categories of information the Council shall process include the following: All of the information contained in your application and any supporting documentation. Where the processing of information includes information about ethnicity, race, political opinion, religious or philosophical beliefs, trade union membership, sexual orientation (‘special categories of personal data), the Council is processing the information based on the exercise of a function conferred on us by law and is necessary for reasons of substantial public interest. Where the processing of information includes information about criminal convictions, the processing shall be on the basis of your consent and / or when the processing is authorised by law. 

The police may inform us if you are arrested or charged with a criminal offence and we may use this information to decide whether it is appropriate for you to continue to hold a licence.

Where the processing of information is on the basis of a statutory or contractual requirement and you fail to provide personal information or refuse to provide information to the Council, the Council may be unable to provide you with the services or assistance you require.

The information the Council holds about you may be shared with certain organisations as part of the licensing process which may include the Police, DVLA, HMRC, the Cabinet Office, the National Anti-Fraud Network, the Disclosure and Barring Service, the civil and criminal courts, DWP, MIB, the Home Office and other local authorities. The Council is required by law to share data with Defra to support the operation of charging in clean air zones or other air quality plans put in place by the Local Authority.  Defra may, under contracts or similar agreements, use third party organisations to process this personal data.  These organisations, if used,  will not be able to use this data for any other purpose and will be required to meet the requirements of data protection legislation and government security standards.  Any information sharing is managed in accordance with data protection legislation.  The Council also has contracts with a number of third party service providers that support the day to day operation of our licensing services.

Your personal information will be retained for one year after the expiry of your licence

You have a legal right to request from the Council access to and rectification or erasure of personal data or restriction of processing about you or to object to processing.  You also have the right to portability of your data (where processing is based on consent, a contract or is carried out by automated means).  Where processing is based on consent, you have the right to withdraw your consent at any time.  The Council will only process your information for the purposes for which the information is collected. The Council will not transfer your personal information outside of the European Economic Area (EEA)

Test Valley Borough Council is the Data Controller for the purposes of data protection legislation. The Data Protection Officer is Mrs Karen Dunn. In the event that you wish to complain or contact the Council regarding any aspects of how your information is handled please direct your complaints or queries to:  The Data Protection Officer by email at DPO@testvalley.gov.uk,  or by post at Beech Hurst, Weyhill Road, Andover, Hampshire, SP10 3AJ. You also have the right to complain to the Information Commissioner https://ico.org.uk/