Frequently asked questions - Picket Twenty

  • How long will it be until all the houses are built?

    The Council does not know when development of all the 1,200 houses will be completed as this will depend on housing market conditions. The Developers at Picket Twenty and the Council currently anticipate that the development will be built at a rate of approximately 180 houses per year, which would see building continue until at least 2018. Once the development is completed, aspects of the land such as roads and street lighting will be handed over by the developer and adopted and maintained by Hampshire County Council, while Test Valley Borough Council will continue to adopt and be responsible for areas such as the Public Open Spaces.


Will there be any Play Parks at Picket Twenty?

There will eventually be a total of 4 children's play areas at Picket Twenty, one within each of the informal recreation areas / public open spaces and another, designed for older children, located within the Urban Park.

Following an extremely competitive tender process, HAGS were appointed as the Council's preferred supplier for all play facilities across the Picket Twenty development. The public open space at Quicksilver Way was the first to be transferred to the Council and the Pirate’s Shipwreck themed children’s play area, known as ‘Quicksilver Cove’ was installed and opened in 2015.  The Public Consultation for the play areas within the Picket Twenty Way public open space and the Urban Park have now been completed. The final design for the Picket Twenty Way play area can be found on the Play Areas Refurbishment page of the Test Valley Borough Council website. The timescale for the installation of the play park at Picket Twenty Way Public Open Space will be know once the Public Open Space land has been legally transferred from the developer to Test Valley Borough Council. The timescale for the installation of the play area at the Urban Park will be known once the final design and all related work at the Urban Park has been completed.


How are the road names chosen?

Street names can identify themes which have some reference to a site, its characteristics and history. Following research and having regard to the existing street names in Andover, the following themes were considered for Picket Twenty - coaching / transport, horse racing, Harewood Forest and farming.  Further information can be found at the foot of this page in the Picket Twenty Street names document.

Why isn't there an additional Royal Mail post box on Picket Twenty?

Royal Mail has stated that the existing post box, located on Picket Twenty Lane beside the entrance to Mile Close, is appropriate to serve the current needs of Picket Twenty. Therefore according to their standards, they are not intending to install any more at this stage. Royal Mail only installs new post boxes by request, so the Council can contact them again in the future as the development progresses if the demand remains.


Why aren't all the roads around the development gritted in icy weather?

Picket Twenty Way is currently the only road within the development which is routinely gritted during icy conditions, ahead of it being adopted by Hampshire County Council. This is as a result of it being the official bus route for the two major bus service providers, which is justification therefore, for it being included as a Priority 1 gritting route, despite not yet being officially adopted by Hampshire County Council. None of the roads within the development have been adopted by Hampshire County Council yet, therefore gritting of all other roads remains the responsibility of the developer until they are adopted and suitably assessed.

Once the roads at Picket Twenty are adopted, the County Council’s Winter Maintenance policy would apply. This would be to concentrate gritting resources on Priority 1 routes. An explanation of priority routes is explained in the Hampshire County Council Winter Maintenance Policy document found at the foot of this page.  The roads on Picket Twenty will need to be assessed as to whether they are considered a priority route according to the HCC Winter Maintenance Policy.

Bad weather leading to icy conditions can result in challenging conditions for both drivers and pedestrians and people must assess the risks to themselves and take precautionary steps. Drivers should also exercise caution and reduce their speed.  This applies to all Hampshire residents who live in areas where gritting of footpaths does not routinely take place unless there is a prolonged period of icy conditions which is expected to continue (see paragraph 1.8 of the Policy found below). Residents may be interested in how they can take precautions themselves by reading the following link

If it is felt that footpaths on Picket Twenty should be gritted, currently residents would need to raise this with Persimmons and Remus, the management company.


How can residents safely cross the A3093 road?

Central crossing points have been installed at the new roundabout at the entrance to Picket Twenty Way and a footbridge links Picket Twenty with Ladies Walk. Pedestrians and cyclists can also use the bus underpass linking Picket Twenty and the Urban Park with London Road which provides a direct route into the town centre.


Will the underpass be open for all vehicles?

The underpass leading to London Road is open to pedestrians, cyclists and buses only. This will shorten the bus journey times into town. Art work in the underpass is by David Dixon, a local artist, working with ideas from children at Vigo School.


Why doesn’t the footbridge over the A3093 have any maximum height signage for drivers?

The bridge over the A3093 has a 5.7 metre clearance for any vehicles travelling below, which is as per the current standards for footbridges over highway and so this bridge does not require signage. Bridge signs are only provided when a bridge has a clearance of less than 5.03m (16’ 6”).


When are the rubbish bins collected?

Test Valley Borough Council collects kerbside rubbish from Picket Twenty properties every Friday, alternating between household waste (black bin) and recycling (brown bin). Please leave your bin at the edge of your property by 7am each Friday and please bring all bins back onto your property as soon as possible once emptied.

Rubbish can also be taken to the Household Waste Recycling Centre at Scott Close on Walworth Business Park. Some types of bulky waste can be collected from your property by the council by contacting our Customer Service Unit on 01264 368000



What can be done to stop people leaving rubbish bins out after collection on Fridays?

This is a common problem in Test Valley and indeed across the country. The Environmental Protection Act 1990 states that householders should not store their bins on public rights of way as it acknowledges that they can cause disruption to people in wheelchairs and people moving push chairs etc. Instead they should be left out the day before and collected within a day of a collection. There are other reasons why bins on pavements are a problem ~ they are an eye sore and can be damaged, lost or filled up by people going past them. Test Valley Borough Council contacts households not complying in this way, but unfortunately there is no enforcement action the Council can take so we aim to encourage people to comply with this request by appealing to their better nature. We are aware that some householders have nowhere to store their bins (i.e. no useable space in their front garden and no access to a back garden) and there is little that the Council can do to help in such circumstances. This is a very small number of properties and it is important that other householders do not use this as an excuse to not put their bins away either - please act considerately and try to be a good neighbour whenever possible. Where changes can be made, some households have put slabs in their front garden to create a storage area for their bins and this works well.


What is being done about persistent dog fouling?

The developers have provided signage and bins around the development to encourage dog owners to be responsible and clean up after their dogs. It is actually an offence not to clear up after your dog and you can be fined. To report any issues call 01264 368000 or visit the Council website at


Why isn’t there more off-road parking, reducing the need for people to park on the road side?

The amount of off-street parking provided meets the current maximum car parking standard for residential development. We understand that it is sometimes more convenient to park a car on the road than in the space(s) provided for each property but request that all residents use their allotted car parking spaces/garages to park their car in.

Cars parked on roads and pavements make it difficult for pedestrians to walk safely and can be dangerous, especially for children. Buses and emergency vehicles such as fire engines could also find it difficult to access some roads/houses, where residents have parked inconsiderately.
Parked vehicles which are causing an obstruction at road junctions should be reported to the Police using the 101 number.


What bus provision is there at Picket Twenty?

There are two bus operators who have bus routes which service Picket Twenty. These are Wheelers, with the number 10 Service and Stagecoach with the number 76 Service.  


How can I obtain a subsidised bus pass?

The developers have funded subsidised bus passes for residents at Picket Twenty for up to a year. Only residents who are the first occupants of their address qualify for the subsidised passes. The passes cost £10 (for a three month pass) and are issued quarterly from Beech Hurst Council Offices, Weyhill Road, Andover.


How can I obtain a Cycle Discount Voucher?

The cycle discount vouchers are available to those who are first occupants of their

homes only and are limited to 1 per household. They are issued on a first come, first

served basis, until the available funds are depleted. The discount voucher can be put towards the cost of a bicycle, bicycle accessories or bicycle repairs/ servicing at one of the following local participating bike shops: Abbotts Ann Cycles, Behind The Bikeshed and Just Bikes. To apply please send an email titled ‘Picket Twenty Cycle Discount Voucher Scheme’ with your full name and full address with postcode to: Community&


When will super-fast broadband be available to residents?

Unfortunately Open Reach has decided not to offer super fast fibre-optics to the development. The developers are currently in discussion with other providers.


What facilities are within the Urban Park?

The Urban Park, once complete, will provide a tennis court, 7 football pitches, a cricket pitch and a woodland area. There will also be a play area for older children at the Urban Park and the Council has aspirations to provide an all-weather sports pitch in the future. A Sports Pavilion has also been built as part of the Urban Park facilities and work towards establishing the best method of management of this facility is underway.

For more information, contact Jenny Brain, Community Development Worker for Picket Twenty. Email or telephone 07876 898 079