Report a change or concern


Report a change in circumstance


Household changes

Any change of circumstances may affect your housing register application. It is important we have up to date information to ensure your application is correctly assessed. Please follow the instructions below:

💻 Log into your Hampshire Home Choice account

🧭 Navigate to the ‘My Account’ page

🖱️Click on 'Update my details’

📩 You will need to complete each page of the form and submit the final page.

Health & Welfare

If there are any changes to your health and/or welfare, please contact the Lettings Team to discuss further on 01264 368000 or email lettings@testvalley.gov.uk


Report a concern


Damp, mould and housing disrepair

For more information, please click on the link below

Damp and mould in the home | Test Valley Borough Council

Anti-Social Behaviour

Incidents of Anti-Social Behaviour, should be reported directly to your landlord/agent.

For more information, please click on the link below

Anti-Social Behaviour | Test Valley Borough Council