We have been made aware of a telephone scam.

Residents have been receiving phone calls from people claiming to be Test Valley Borough Council, advising there has been a computer error and they are due a refund on their council tax. This is not TVBC. Residents are being asked for their name and address for a cheque to be sent. This is then followed up by a phone call claiming to be from the residents’ bank and they will ask the resident to confirm their banking details. We would like to remind residents to not hand over any personal information to any incoming calls. Always contact your bank directly if you are concerned. For more information on keeping your personal information safe visit: https://takefive-stopfraud.org.uk/ Please share this information.

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