Houses in Multiple Occupation

Why do I need a licence?

If you rent out a property for house in multiple occupancy (HMO), you may require a licence from your local authority.

What will I have to do?

  • Applications must be made to the local housing authority.
  • A fee maybe charged.
  • You must be a fit and proper person to hold the licence.

What happens in the application evaluation process?

Licences will be granted if:

  • the house is or can be made suitable for multiple occupation
  • the applicant is a fit and proper person and the most appropriate person to hold the licence
  • the proposed manager has control of the house, and is a fit and proper person to be the manager
  • the management arrangements are satisfactory.

Will Tacit Consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period of 60 working days.

Can I make my application online?

What can I do if my application fails?

  • Please contact your Local Authority in the first instance.
  • You may appeal to a residential property tribunal.
  • Any appeal must be made within 28 days of the decision being made.

What can I do if I'm unhappy about the licence conditions?

You may appeal to a residential property tribunal regarding conditions attached to a licence or any decision to vary or revoke a licence.

Any appeal must be made within 28 days of the decision being made.

How can I make a complaint?

If a licence is granted and you wish to appeal against it being granted you may do so to a residential property tribunal within 28 days of the decision being made.

Are there any other types of redress?

E.g. about noise, pollution, etc. Also should one licence holder complain about another.

Are there any trade associations?

For further information please contact:

Private Sector Housing
Telephone: 01264 368000
E-mail: envhealth@testvalley.gov.uk