Housing register application process flowchart

Housing Register Application – Step‑by‑Step Flow
Step 1 — Create Your Hampshire Home Choice Account
  • Click “Register” on Hampshire Home Choice
  • Enter your National Insurance number
  • Complete personal details and contact preferences
  • Set up security: memorable date + password this must be 6–10 characters, 2 upper, 2 lower, 2 numbers.
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Information Needed for Step 1
  • National Insurance number - this can be found on your NI card, payslip, P60, P45 or benefit letters.
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Step 2 — Complete the Application Form
  • The Hampshire Home Choice website guides you through each page
  • You have 15 minutes per page before timeout
  • You can save your application at any time
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Information Needed for Step 2
  • Proof of ID for all household members this could be your birth certificate, passport, driving licence.
  • 5‑year address history
  • Full bank statements (last 2 months, all accounts, PDF)
  • Evidence of savings/investments (ISAs, bonds, shares, premium bonds)
  • Evidence of income (payslip or HMRC return if self‑employed)
  • Proof of immigration status (share code if non‑UK national)
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After You Submit Your Application
  • Your application will be assessed and you’ll be told the outcome
  • You may be contacted for more information
  • If non‑qualifying, the decision and next steps will be explained
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Help & Support

    You don't need to make this application yourself, you may wish to ask a close friend or family member to help. Agencies such as Citizens Advice or Age Concern may also be able to assist. Alternatively, please contact the Lettings Team for further support.